Terms & Conditions
These Terms & Conditions govern your use of the Sloane Nº9 website and the purchase of products from us. By placing an order with Sloane Nº9, you agree to these Terms & Conditions. Nothing in these terms affects your statutory rights as a consumer.
Orders & Payment
All orders are subject to availability and acceptance.
Payment must be received in full before your order is processed. Once your order has been accepted, you will receive confirmation by email. We reserve the right to refuse or cancel an order where reasonably necessary, including where a product is unavailable, there has been an obvious pricing or product information error, or we are unable to authorise or process payment. If we cancel an order after payment has been taken, you will receive a refund of the amount paid.
Pricing
All prices are displayed in GBP (£) and include applicable taxes where required unless otherwise stated. We may change our prices at any time. Any price change will not affect an order that has already been accepted by us.
Product Descriptions
We make every reasonable effort to ensure that our product descriptions, photographs, colours, materials and other product information are accurate. Due to differences in photography, lighting and screen settings, colours may appear slightly different in person. Where products contain natural materials, including natural fur, slight variations in colour, texture and appearance may occur between individual pieces.
Nothing in this section affects your statutory rights. Goods supplied must meet the requirements imposed by applicable consumer law, including being as described and of satisfactory quality.
Delivery
Please see our Shipping & Delivery page for information regarding estimated delivery times, shipping destinations and charges.
Delivery times provided on our website are estimates unless expressly stated otherwise.
Returns
Please see our Returns & Refunds page for full details of our returns procedure. Nothing in our Returns & Refunds Policy limits or excludes any rights you may have under applicable UK consumer law.
Intellectual Property
All Sloane Nº9 branding, logos, original text, graphics and original imagery created by or for Sloane Nº9 are owned by or licensed to Sloane Nº9 and are protected by applicable intellectual property laws.
Certain third-party content and imagery may remain the property of their respective copyright owners. Nothing on this website should be interpreted as transferring ownership of third-party intellectual property to Sloane Nº9. Sloane Nº9-owned content may not be reproduced, distributed or used for commercial purposes without our prior permission.
Limitation of Liability
Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights as a consumer.To the fullest extent permitted by law, Sloane Nº9 will not be responsible for losses that were not reasonably foreseeable when the contract was formed.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales. If you are a consumer resident elsewhere in the UK, you will also retain the benefit of any mandatory protections and rights available to you under applicable consumer law.
Contact
If you have any questions regarding these Terms & Conditions, please contact:
Sloane Nº9
Email: hello@sloaneno9.com